Shipping Policy

Thank you for choosing our home storage solutions. We understand that timely and reliable shipping is just as important as the quality of our products, which is why we’ve streamlined our shipping process to ensure your orders arrive safely, efficiently, and exactly when you expect them. This Shipping Policy outlines all details related to order processing, delivery timelines, shipping costs, and other important logistics information to keep you informed every step of the way.
All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation. Our team works diligently to pick, pack, and prepare your items for shipment as quickly as possible, ensuring each product is carefully inspected and securely packaged to prevent damage during transit. Please note that processing times may be slightly extended during peak seasons, promotional events, or unforeseen circumstances, but we will always communicate any delays promptly if they occur.
We offer a range of shipping options to accommodate your needs, with delivery timelines varying based on your location and the shipping method selected at checkout. Standard shipping typically takes 3-7 business days for domestic orders, while expedited shipping options are available for those who need their items sooner, with delivery times ranging from 1-3 business days. For international orders, delivery timelines may vary significantly depending on your country or region, generally taking 7-14 business days, and in some cases, up to 21 business days due to customs processing or regional shipping restrictions.
Shipping costs are calculated based on the weight and dimensions of your order, as well as your shipping destination and selected shipping method. You will be able to view the exact shipping cost for your order during the checkout process, before completing your payment. We occasionally offer free shipping promotions for eligible orders, which will be clearly indicated on our website and automatically applied at checkout when the promotion criteria are met.
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number that allows you to monitor the status of your delivery in real time. You can use this tracking number to check the progress of your package through our website or the shipping carrier’s platform. Please allow 24-48 hours for tracking information to update after receiving your shipping confirmation, as it may take some time for the carrier to scan and process your package.
We are committed to ensuring your order arrives in perfect condition. However, if your package is damaged, lost, or missing items during transit, please contact us as soon as possible (within 7 days of delivery or the estimated delivery date for lost packages) to initiate a claim. We will work closely with the shipping carrier to investigate the issue and provide a resolution, which may include a replacement, refund, or reshipment, depending on the circumstances. Please note that we may require photos of damaged items or packaging to process your claim efficiently.
Please ensure that your shipping address is accurate and complete at checkout, as we cannot be held responsible for delays, lost packages, or additional fees caused by incorrect or incomplete address information. If you need to change your shipping address after placing an order, please contact us immediately—we will do our best to update the address, but we cannot guarantee changes once the order has been processed or shipped.
International customers are responsible for any customs duties, taxes, or fees imposed by their country’s customs office. These charges are not included in your order total or shipping cost, and we have no control over them. Customs policies vary by country, so we recommend checking with your local customs office for more information on potential charges before placing your order.
Our goal is to make your shopping experience as smooth as possible, from selecting your perfect storage solutions to receiving them at your door. If you have any questions or concerns about shipping, please refer to our FAQ section or reach out for assistance. Thank you for trusting us with your home organization journey—we appreciate your support.